Eric F. Box Funeral Directors

Celebrating remarkable lives with memorable funerals

FAQ

Is there an age limit or health restrictions?

No – you can purchase a plan at any age and in any state of health, but please see the note on installments in this section.

Can I pay by instalments?

Yes, there is a range of options – please ask for details. Payment by instalments usually costs more than a single payment because of the extra administration involved, and if you die before completing all of the instalments the funeral will only be part-paid.

What if I die away from home?

We recommend that you take out travel insurance when you go on holiday, especially if you travel abroad, which usually covers bringing you back home if necessary. Alternatively we can quote for the extra cost involved. .

What if I move home?

If you move, Funeral Planning Services can transfer your plan to a Funeral Director in that area. Funeral costs vary from one area to another and you will be advised of any difference in cost at that stage.

Can I buy a funeral plan for someone else?

Yes, please mention this on your application – we will need the name, address and date of birth of the person to be covered but we will send all correspondence to you.

Does the plan include disbursements?

Each plan includes a contribution towards other expenses, such as crematorium or cemetery fees, doctors’ fees for a cremation certificate and minister’s or church fees – these fees are known as ‘disburesements’. This is intended to cover most, if not all, of the usual disbursements, but please note that they are outside of our control and cannot be guaranteed. The amount included for disbursements will be stated on your funeral plan certificate and will be increased annually in line with the Retail Prices Index. You can include a larger (or smaller) contribution towards disbursements if you wish.

What if funeral costs increase?

Funerals are affected by inflation and the cost of a funeral will almost certainly increase before you need one. However, once you have purchased a prepayment plan, the funeral specified will be provided for you when it is needed without any further charge to you or your family (but please refer to the question on ‘disbursements’). This is one of the most important benefits and why it has become so popular with our clients in recent years.

Do you pay interest?

No. A guaranteed funeral plan is not a savings account – it is simply a way of paying in advance for the funeral service. As the value of the Funeral Planning Trust increases over the years, so the money available to pay the Funeral Director will increase to compensate for risings costs.

What if I change my mind later?

If you change your mind within the first month of receiving your plan documents you can return them for a full refund – with no questions asked. If you cancel your plan at a later date, your refund will be subject to an administration charge (please refer to the terms of sale).

How do I know the money will be safe?

All payments are made directly into Funeral Planning Trust, established in 1995 for the secure deposit of funeral prepayments. The accounts of Funeral Planning Trust are monitored annually by independent actuaries and checked by independent auditors. The payment for the funeral can only be withdrawn from Funeral Planning Trust when the service has been provided or if the plan is cancelled.